Types Of Customer - In Detail Part-2

Suspicious Type:

The suspicious type is one who doubt everything that he hears. He think that the salesman is devising trap for him. The best way to convince this type of customer by supplying proof and support sale by using guarantees & warranties as unique selling preposition (USP).

Undecided & Careful Type:

This type of customers having very high involvement in purchase. It might happened when the customer either not getting exact same article he require or might be it is too expensive on his budget. The best way is to convince him about the feature and the utility and how he will be benefited from the product. The extra feature might help him to convince upon spending the extra cost from his budget. Patience is very much required to handle this kind because this type of customer take a lot of time before purchase.

Procrastinating Type:  

This type are those who does not want to make up the mind or cannot make up his mind. The best way is fear factor should be added to sales talk.

Impulsive Type:

This type of customers are in high gear. They take quick decision. Quick & brief explanation about the product is the best option without wasting his time and treat him as he like it.