Career in Organized Retail Industry (Part-1) RETAIL STORE FUNCTION

The career positions in organized retail industry are divided in two broad categories:

1.Front End
2.Back End

Front End-Front End function is basically functions/positions at store end which is further sub-divided into:

a)Sales
b)Support

Back End-Back End function is basically functions/positions at zonal/head office or central/regional warehouse which is further sub-divided into:

a)Merchandising/Buying
b)Operation/Administration

Position	Education	Experience
Customer Care Associate/Team Member/Sales Staff	10+2/Hr.Sec/Graduate (Now a day’s many retailers prefer Graduates to recruit on payroll to elevate them to further level.	Fresher
Assistant Department Manager/Department Manager/Floor Manager	Graduate/MBA Marketing/Retail.	Graduate with minimum 2 years of relevant experience/ Fresher with MBA in Marketing/Retail (experience in preferred)
Assistant Store Manager/Store Manager	Graduate/MBA	5 or more years of retail store operational experience
Store Admin	Graduate	Ex-army or relevant experience
Store HR (Executive)	MBA (HRM)	Fresh/Experience preferred
Cashier/Accountant	Graduate	1-2 years of relevant experience.
Customer Service Executive	Graduate	Good amount of experience in front office customer service
Commercial Head	Commerce Graduate + ERP (Tally/SAP)	2 or more years of relevant experience
Visual Merchandiser	Graphic Design/BFA/Visual Design	1-2 years of relevant experience
Safety	Safety Management	Relevant experience
Store IT	Hardware & Networking	Relevant experience
Loss Prevention Officer	Graduate	Relevant experience